Privacy Policy
Midas Flow ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, payment details, business details, and any other information you provide.
Non-Personal Information: Browser type, IP address, device information, and usage data collected through cookies, analytics tools, and tracking technologies.
User-Generated Content: Any reviews, comments, or feedback you provide regarding our services.
Automated Data Collection: We may automatically collect certain data when you interact with our services, such as logs of interactions with our automation tools.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our services.
Process transactions and send confirmations.
Communicate with you about promotions, offers, and updates.
Respond to customer inquiries and support requests.
Set up and manage automation for requesting reviews from clients.
Conduct analytics and measure service performance.
Detect and prevent fraudulent activity, security threats, and technical issues.
Comply with legal obligations and enforce our policies.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with:
Service Providers: Third parties that help us operate our business (e.g., payment processors, cloud storage, customer relationship management tools, and marketing platforms).
Legal Authorities: When required by law, in response to a subpoena, or to protect our legal rights and comply with regulations.
Business Transfers: In case of a merger, sale, or transfer of assets, we may share or transfer user data as part of the business transition.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These may include:
Essential Cookies: Necessary for website functionality.
Analytics Cookies: Help us understand how users interact with our website.
Marketing Cookies: Used for personalized advertising and promotions.
You can control cookie settings through your browser preferences and opt-out of certain tracking tools.
5. Data Security
We implement reasonable security measures, including encryption, secure server hosting, and access controls to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to safeguard your login credentials and report any unauthorized access.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When no longer needed, data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Restrict or object to data processing.
Request a copy of your data.
Withdraw consent where applicable.
To exercise your rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before interacting with them.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take appropriate steps to remove the information.
10. International Data Transfers
If you are accessing our services from outside your country of residence, your information may be transferred to and processed in a country with different data protection laws. By using our services, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. If significant changes occur, we may notify users via email or website notice.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]
